FAQ & Help
Browse answers about motorcycle gear, product fitment, accounts, orders, delivery, returns, and brand partnerships. If you need help with an item or order, include its product code or order number when you contact Lion Rider Motosports.
Open the product page and select one of the available size or style variations before adding the item to your cart.
Open the product details and use the size table or size information shown for that product.
Measure your head and compare it with the sizing guide for the exact helmet brand and model. Helmet sizing can vary between brands and models. If you are between sizes, ask the team about that specific helmet before ordering.
No. Fit and sizing can differ by brand, model, and head shape. Check the product information for the helmet you are considering rather than relying only on a size from another brand.
Use the size chart attached to the exact product when one is provided. If you cannot find a chart or need help interpreting it, send the product name and your measurements to the team before ordering.
Compare the visor compatibility details with your exact helmet brand and model. Similar-looking helmets may use different visor fittings. Contact the team with the helmet model if the product listing does not confirm compatibility.
Helmet shape, speaker pockets, and mounting options differ. Check the product details and the helmet manufacturer information, or ask the team with the exact helmet and intercom models before purchase.
Check the listing for fitment information and compare it with your motorcycle make, model, and year. Contact the team with those details and the product code if fitment is not stated.
An unavailable option may be out of stock or not offered for that item. Only options that can currently be selected on the product page can be added to the cart. Contact the team to ask about a specific option.
Review the product description, images, specifications, and listed variations on its detail page. For a specification that is not shown, include the product name or code in a message to the team.
Your account pages provide access to your profile, order history, favourites, shopping cart, and saved shipping addresses.
Open Shipping addresses in your account and choose Edit on the address you want to change. Update its details and save your changes.
You can browse the product catalogue without signing in. Account features are available from the account area of the website.
Open your favourites or wishlist from the account area to review products you have saved.
Use the account sign-in or password recovery options shown on the website. If you still need help, contact the team and include the email address associated with the account. Do not send your password.
Open Order history from your customer account to view your recorded purchases and order details.
Choose the product and any available option, add it to your cart, then review the cart and follow the checkout steps shown on the website.
Available payment methods are shown during checkout for your order and destination. Check that step before confirming your purchase.
Changes may depend on the order status. Contact the team as soon as possible with your order number; the team can confirm whether a change is still possible.
Check the email address used at checkout and your account order history. If you cannot locate the order details, contact the team with the name and email used for the purchase.
Check your account order history first. You can also contact the team with your order number to ask for an update; dispatch or tracking details can be confirmed when available.
Shipping fees are not included in the product price. Review the delivery options and charges displayed during checkout for your destination.
Available destinations and delivery options are shown during checkout. If your destination is not listed, contact the team before placing an order.
Delivery estimates depend on the destination and item. Check the estimate shown during checkout, or contact the team before ordering if you need a destination-specific estimate.
Check your order details for tracking information. If no tracking details are shown, contact the team with your order number; tracking can be confirmed when available.
Contact the team with your order number, product name, and reason for the request before sending anything back. They will confirm whether it is eligible and provide the correct next steps.
A return period is not published on this page. Contact the team with your order details so they can confirm the terms that apply to your purchase.
Return-shipping responsibility is not specified here and may depend on the order or reason for return. Ask the team to confirm it before sending the item.
Contact the team with your order number and clear photos of the item and parcel. Keep the item and packaging while the team reviews your enquiry and advises what to do next.
Refund eligibility, method, and timing are not specified on this page. The team can confirm the applicable details after reviewing your order and request.
Please contact the team before shipping a return. The return destination and method need to be confirmed for your specific order.
The Products catalogue focuses on motorcycle helmets and rider gear. Accessories includes communication systems, luggage, gloves, parts, and cleaning or care products. Check each listing for current options and availability.
Compare the listing with your motorcycle make, model, and year. If fitment is not stated, contact the team with those details and the product code before ordering.
Yes. Send a short introduction with your brand, product catalogue, supply region, and proposed wholesale or distribution arrangement. The team will review the details and respond if there is a suitable fit.
Send the idea, intended audience, timing, and the support you are seeking. The team can review the proposal and discuss possible next steps.
No specific vacancies are listed on this page. You can email a CV and a short note about your experience and preferred area of work; the team can contact you if a suitable opportunity is available.
Email a short proposal describing your business, products or service, intended customers, and the arrangement you have in mind. Partnership scope and terms are discussed directly; no standard commission or discount is published here.
Email [email protected] or contact us on WhatsApp at +65 9391 0810.
Blk 1008 Bukit Merah Lane 3, #01-24, Singapore, 159722, SG.